FAQS
Frequently Asked Questions
Delivery time depends on the type of product you order and your location.
Custom Dolls (Made-to-Order)
- Production Time: 3 weeks
- Shipping Time: 7–14 days
- Total Delivery Time: Usually 3–4 weeks
Each custom doll is handcrafted to your specifications. Once production is complete, you’ll receive a tracking number by email.
Ready-to-Ship Dolls
- EU Stock: 2–7 business days within Europe
- US Stock: 2–7 business days within the United States
These dolls are already stocked locally and ship quickly, but customization is not available.
Toys & Adult Products
- USA & Canada: 2–3 business days
- Worldwide: 5–14 business days
As soon as your order ships, we automatically send a tracking number to your email address. Please check your inbox and spam folder. Custom dolls receive tracking once production is completed.
Payment issues can occur due to bank security restrictions, insufficient funds, or declined international transactions. We recommend:
- Trying a different card
- Contacting your bank to authorize the transaction
- Using alternative payment methods such as Klarna, cryptocurrency, or bank transfer
Sex Doll FAQ
Articulated hands contain an internal skeleton that allows the fingers to bend individually into natural positions, improving realism and posing flexibility.
Implanted hair is rooted strand by strand directly into the scalp, creating a highly realistic appearance compared to removable wigs.
Hollow breasts reduce overall weight, solid breasts offer standard firmness, and gel-filled breasts provide the most lifelike softness and bounce.
A movable jaw allows the mouth to open and close, enhancing realism and compatibility with oral accessories.